As part of a community and private hospital initiative, we were engaged to develop a new Strategic Services Plan to enable more effective decision-making, task prioritisation and resource allocation. The board and CEO positively acknowledged the new priorities, timelines and funding allocations established. These continue to be monitored and fine-tuned as required.
A large hospital group engaged us to review and improve its End of Life program in an environment requiring greater integration across health and social care, while continuing to deliver high-quality care. The organisation implemented our recommendations and has integrated the strategies into future change initiatives and action plans creating new strategic strength, value and enhancing the service offer.
A regional primary network provider asked us to undertake a project to simplify care services access and provision. This involved identification and mapping of the complex pathways that eligible clients use to enter the community care system and simplifying access to care services, with a focus on the elderly, people with disabilities and people leaving hospital services. Our findings and recommendations were implemented and subsequently endorsed by the Department of Health for the evidence-based methodology.